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Legal section

Privacy policy

Identity and contact details of the Controller

Ms. Ana Escudero de Elejabeitia, with taxpayer identification number 44736673V (hereinafter, “Acerina Cecile”), owner of the trademark of said name and of the website www.acerinacecile.com, is the data controller. Information is provided below on the use that Acerina Cecile will make of your personal data.

The purpose of this Privacy Policy is to provide information on your rights under the General Data Protection Regulation (“GDPR”) and the Law on Data Protection and the Safeguard of Digital Rights (“LOPD”). Should you have any questions regarding the processing of your data, please contact Acerina Cecile at the following address: contact@acerinacecile.com

General information: description of the information contained in the privacy policy

In this Privacy Policy you will find a table that sets out the different types of services offered by Acerina Cecile.

In this table you will find information on:

  • The purposes of the processing of your data, that is, the reason why Acerina Cecile processes your personal data.
  • The legal basis that enables Acerina Cecile to process the data for each of the purposes indicated.
  • The possible disclosure of your data to third parties, as well as the ground for the disclosure. For these purposes we inform you that we may disclose your personal data to third parties where there is a legal obligation to do so (tax authorities, judges and the courts, law enforcement agencies, the Organization of Consumers and Users, etc.) or if expressly indicated. In addition, data processors of Acerina Cecile, i.e., service providers that have access to your data in order to perform their duties, may have access to your data. The service providers accessing your personal data generally operate in the information systems, technology, transport or courier industries for the sending of the products purchased.

You may request more detailed information on the recipients of your data by sending an email to contact@acerinacecile.com, indicating the specific processing for the recipients in relation to which you require information.

  • The existence of potential international data transfers.
  • The storage period of the data provided by you. In this regard we inform you that we will store your data for the entire duration of the contractual relationship or for longer if you have authorized us to do so. We also inform you that your data will subsequently remain blocked for the purposes of handling legal, administrative or tax claims, for the periods stipulated in each applicable law.

Necessary up-to-date information

Completion of all the fields marked with an asterisk (*) on the forms provided is compulsory. Failure to fill out any of these fields could prevent you receiving the services. You must provide truthful information; using an alias or other methods to hide your identity is prohibited.

In order to ensure that the information provided is always up to date and does not contain errors, you should inform Acerina Cecile as soon as possible of any amendments to or changes in your data at reception or via the following email contact@acerinacecile.com.

By accepting this document, you state that the information and data you have provided are accurate and true.

Exercise of your rights

You may exercise the following rights:

  • the right of access to your personal data to know which data are being processed and the processing operations that are being performed with that data
  • the right to rectification of any inaccurate data
  • the right to erasure of your personal data, where possible
  • the right to request the restriction of the processing of your personal data where the accuracy, legality or need to process the data is doubtful, in which case we may store your data duly blocked for the exercise or defense of claims
  • the right to object to the processing of your personal data, when the legal basis that enables us to process them, set out in the table included in point 5, is legitimate interest. In this case, Acerina Cecile will stop processing your data unless they have a compelling legitimate interest for the processing or for the establishment, exercise or defense of legal claims
  • the right to data portability, when the legal basis that enables us to process your data, set out in the table included in point 5, is the existence of a contractual relationship or your consent.
  • the right to revoke the consent granted to Acerina Cecile for the processing of your data

You may exercise your rights at any time, without charge, by sending an email to contact@acerinacecile.com, indicating the right you wish to exercise and your personal particulars.

You may also lodge a complaint with the Spanish Data Protection Agency if you consider that data protection legislation has been breached in the processing of your personal data.

Detailed information on the processing carried out

Purpose of the processingLegal basisRecipientsInternational transfersStorage period

Management of online product orders

The processing will include the following:

Management and sending of orders;

– Provision of information on the availability of the product requested or reserved;

– Processing of payment, and any potential returns;

– Management of offers and promotions;

– Tracking of product to final destination

Management of the contractual relationship consisting of the provision of services for purchase of products supplied by Acerina Cecile through its website.

Your data will not be disclosed to any third party.

The categories of service providers that may access your data are indicated in section 2 of this Policy, namely: providers of technology or systems services, transport management and courier services and data management tools, as well as online purchasing management tools.

Your data may be accessed by IT and systems service providers, as well as transportation and courier companies established outside the European Economic Area, for which purpose Acerina Cecile will adopt the relevant standard contractual clauses, will require such clauses to adhere to the Privacy Shield or will implement supplementary guarantees.During the contractual relationship

Claims, complaints and requests received online or by telephone

– Management of requests (complaints, questions, suggestions, etc.)

Acerina Cecile’s legitimate interest in improving the provision of the service and managing requests.The categories of service providers that may access your data are indicated in section 2 of this Policy, namely: providers of technology or systems services, online purchasing management services and personal data management tools.Your data may be accessed by IT and systems service providers established outside the European Economic Area, for which purpose Acerina Cecile will adopt the relevant standard contractual clauses, will require such clauses to adhere to the Privacy Shield or will implement supplementary guarantees.Until the query, incident or claim has been resolved.

Sending of commercial communications. The purpose of such communications is to:

– Send you news relating to Acerina Cecile products.

– Carry out satisfaction surveys.

– Invite you to events.

Your consent for the sending of commercial communications to keep you up to date.The categories of service providers that may access your data are indicated in section 2 of this Policy, namely: providers of technology or systems services, online purchasing management services and personal data management tools.Your data may be accessed by IT and systems service providers established outside the European Economic Area, for which purpose Acerina Cecile will adopt the relevant standard contractual clauses, will require such clauses to adhere to the Privacy Shield or will implement supplementary guarantees.Until you opt-out of the sending of commercial communications or 2 years from the last time you interacted with us.

Security

Acerina Cecile has implemented and maintains the strict security levels required by the GDPR in order to protect your data from accidental loss and unauthorized access, processing or disclosure, having regard to the state of the art, the nature of the stored data and the risks to which they are exposed. However, although Acerina Cecile makes every effort to protect its customers’ data, it cannot guarantee in all cases the security of such data. Consequently, once your personal data have been received, Acerina Cecile will use strict security functions and procedures to prevent any unauthorized access.

Confidentiality

The personal data we may collect will be processed in confidentiality and we undertake to keep such data confidential in accordance with the provisions of applicable legislation.

Minors

Minors under the age of 18 may not make purchases or sign up to the Acerina Cecile website.

Updates to the privacy policy

This Privacy Policy may have to be updated. You should therefore review this policy periodically and, if possible, every time you access the website www.acerinacecile.com in order to ensure you are duly informed of the type of information collected and its processing. You can directly access the Privacy Policy via a dedicated link on the website. This notwithstanding, we will inform you of any changes to this privacy policy that affect the processing of your personal data.

Website terms and conditions

This legal notice establishes the conditions for use of the website www.acerinacecile.com, made available to internet users by Ana Escudero de Elejabeitia, holder of taxpayer identification number (NIF) 44736673V and domiciled for these purposes at C/ Doctor Chil,5 Las Palmas de Gran Canaria, Las Palmas (Spain).

By visiting the website www.acerinacecile.com, you become a user of the site and fully and unconditionally accept each and every condition set forth in this legal notice.

The purpose of these website terms and conditions is to regulate both the provision of the information and any commercial relationships that may arise between Acerina Cecile, through its owner, and website users. If you do not accept these conditions, as set out in this legal notice, please do not use this website.

Modifications

The content of this legal notice may be modified without prior notification. Any changes we may make to this legal notice will be posted on this site. Acceptance of this legal notice by the user will refer to the version published by Acerina Cecile at the time the user accesses the website.

Consequently, every time you visit the website, you should read this legal notice carefully.

Use of certain services offered through the website www.acerinacecile.com may be subject to particular conditions that supersede, complete and/or modify this legal notice.

You undertake to use the features and/or services offered by Acerina Cecile, through its owner and through the website www.acerinacecile.com, in accordance with law, this legal notice, the particular conditions posted for certain services and any other notices or instructions made available to you, as well as with generally-accepted standards of moral and orderly conduct and behavior.

Intellectual Property rights

All trademarks, trade names and logos of any type that appear on the website and identify Acerina Cecile are the property of Ana Escudero de Elejabeitia.

Furthermore, the exploitation rights in respect of the website content are also held by Ana Escudero de Elejabeitia and may not be used by the user or by third parties except where expressly authorized by Ana Escudero de Elejabeitia.

The website user and/or third parties undertake to refrain from reproducing, copying, distributing, publicly disclosing, transforming or modifying the website content, including trademarks, trade names and logos, unless such modification has been authorized by the holder of the rights, and to refrain from deleting, manipulating or in any way altering the rights notice.

You must refrain from obtaining or attempting to obtain the website content by using methods other than those that may be made available to this end or, in general, those that are customarily used on the internet, providing that such methods do not entail a risk of damage or disablement to the website and/or the content thereof.

Use of cookies

This website uses cookies, which are small data files stored on your computer to allow our systems to remember your browsing characteristics and preferences. These cookies are associated exclusively with a specific and anonymous user’s browser and do not provide any personal data on the user. Cookies cannot read any information stored on your computer, and are used only for internal purposes, such as personalizing your browsing experience and generating website visit statistics that allow us to improve the services offered on the site.

You can configure your browser so that a notice is displayed whenever cookies are received and can opt to disable the installation of cookies on your hard drive. For further information, please consult your browser’s instructions and manuals.

Subscription of services

In general, the website features can be used without subscribing or becoming a registered user. Nevertheless, access to some of the services offered through the website may require prior completion of a subscription form.

You warrant that any information given when filling out any such subscription forms is authentic and true. You undertake, and are responsible for updating the information provided so that it reflects your current situation at any given time.

Personal Data Protection

For the purposes of Personal Data Protection Organic Law 15/1999 (the “LOPD”), Ana Escudero de Elejabeitia hereby informs the user that personal data files will be created with the data obtained when users enter their personal information in the forms or services offered through this website.

The purpose of these files is to gather information on the services offered or required by Acerina Cecile through its owner or requested by users. The data compiled will also be used for advertising and promotional activities through any means, including email and text message (SMS, UMTS, etc.), that may be of interest to you, so as to expand or improve the products and services. Such offers will be tailored to your preferences and needs and will only be made when you have given your consent.

You expressly accept that when providing the information requested, your personal data will be automatically included in the corresponding filing system.

The pertinent notices in that regard will be provided for each user form, including whether or not the data collection is compulsory, and users will be allowed to opt out of any email advertising.

You may exercise your right to access, rectify, cancel or oppose the data collected, where appropriate, as well as to revoke consent for any of the uses set out above, by sending an email to customerservice@acerinacecile.com.

In processing the personal data included in the filing systems, Ana Escudero de Elejabeitia undertakes to respect the confidentiality of users and to use this data for the purposes indicated above, as well as to comply with her obligation to store the data and to adopt any necessary measures, taking into account all relevant technological developments and in accordance with the LOPD and its implementing regulations, Royal Decree 1720/2008.

Exclusion of liability and limitation of warranty

The data, texts, information, terms and conditions, graphics and links published on the website www.acerinacecile.com have been made available exclusively for information purposes for any interested party. Access to said data, texts, information, terms and conditions, graphics or links does not give rise to a commercial, contractual or professional relationship between you and Ana Escudero de Elejabeitia.

Any services that can be contracted through the website and through its access are subject to the particular conditions posted by Acerina Cecile and accepted by you.

To the full extent permitted by law, Acerina Cecile, through its owner, shall not be held liable for any loss or damage caused or that may be caused in the future by technical defects of any kind that result from the use of the information and material contained on the website. Any links or hypertext that allow website users to connect to features and services offered by third parties are neither owned nor controlled by Acerina Cecile. Accordingly, the owner thereof shall not be held liable for the information contained on such linked features or services or for any defect resulting from said information.

Acerina Cecile, through its owner, shall not be held liable for failure by the user to comply with any applicable laws or regulations when visiting the website and/or when using the information contained thereon. Neither shall Acerina Cecile, through its owner, be held liable for any unlawful use third parties may make of any brand names, product names or registered or unregistered trademarks appearing on the website that are not owned by Acerina Cecile.

Acerina Cecile, through its owner, does not guarantee that the website will be operational and available at all times. Nevertheless, to the extent possible, Acerina Cecile will notify users of any planned interruption of service.

Acerina Cecile, through its owner, does not monitor or guarantee the absence of computer viruses or other elements in the services provided by third parties that the user may access through the website and that may lead to failures or changes in the user’s software, hardware, documents and electronic files.

Notices

You are asked to send any notices, comments or suggestions through the contact form provided. Acerina Cecile, through its owner, will contact you as promptly as possible to respond to any questions or requests, through the email or mailing address that you provided.

Applicable legislation

The content of this website is subject to Spanish legislation and to the jurisdiction of the corresponding courts and tribunals of Las Palmas de Gran Canaria, Las Palmas (Spain).

Use of cookies

This website uses cookies, which are small data files stored on your computer to allow our systems to remember your browsing characteristics and preferences. These cookies are associated exclusively with a specific and anonymous user’s browser and do not provide any personal data on the user.

There are different types of cookies. Some are necessary for navigating through the website, but cookies cannot read any information stored on your computer and are used only for internal purposes, such as personalizing your browsing experience and generating website visit statistics that allow us to improve the services offered on the site.

The website uses cookies that do not run or launch any program or application on the user’s device, as well as they do not transfer or install any viruses on the user’s device, so therefore they do not have any type of control over the device.

You can configure your browser so that a notice is displayed whenever cookies are received and can opt to disable the installation of cookies on your hard drive. For further information, please consult your browser’s instructions and manuals.

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Size Conversion Guide

Please note, this is an approximate size conversion guide. At Acerina Cecile we use European shoe sizes.

EU FR UK US
34 35 1 4
35 36 2 5
36 37 3 6
37 38 4 7
38 39 5 8
39 40 6 9
40 41 7 10
41 42 8 11